AI Subtitle Generator (Free Beta): Fast & Accurate Multilingual Subtitles

duy93092133969

vivi ok, here is the new I did it has 12 sentences with '‘thank you for watching’' like before i said. video in 18+ sorry about it.
https://drive.google.com/drive/folders/1RV7VJ32h7G791HillZOPv1d3ne1SEBYU?usp=sharing

bruno1658108

I have one video which fails all the time, in the phase “procesing video” arives to app 50% and then failed.

vivi

bruno1658108 I have one video which fails all the time, in the phase “procesing video” arives to app 50% and then failed.

Would you please upload the source file to googledrive or dropbox, and then share the download url with us. We’ll download and test on our end.

bruno1658108

vivi here it is:
https://1drv.ms/v/c/6cd7eed6436afecf/EYYsYcy_g6FGgKZMIcCAtLYB-3e1A8z7Wetzskl0KJd3zA?e=fbwVWk

alexis1758352

Can you deploy more cloud resources please? Today, I was 20 in the queue and had to wait way too long here to have a good experience…

vivi

alexis1758352 We have indeed observed an increase in the queue length. Over the past two days, the waiting time has surged significantly. We are currently investigating the issue. At present, the average queue time is approximately 400 seconds. We appreciate your patience and understanding as we work to resolve this.

alexis1758352

Yes today was much better already…

alexis1758352

BTW yesterday was at least a 30min wait to get going….

Ctrl+Z

alexis1758352 Currently, the cloud queue time depends on the number of tasks in the queue. Generally, the more tasks there are, the longer the waiting time. Please be patient.

alexis1758352

Understood, now we can all agree that 5min or less is acceptable, not more

duy93092133969

vivi have you fixed that error for me? I still see it when finished sub always saw some sentences “thank you for watching ”. Also, today all video i want to make subtitle get error when processing

vivi

duy93092133969 The issue with the ““thank you for watching” message still persists. We have identified the problem and are actively working on a fix. Thank you for your patience.

For Subtitle Generator failed problem:

Subtitle Generator has released the official version. The trial version is no longer usable. Please update to v3017 to try it out and purchase the pro version.

alexis1758352

This afternoon PST, it completely stopped working for any video, I tried 20 different videos, and all failed during the processing video phase at around 50%

vivi

Subtitle Generator has released the official version. The trial version is no longer usable. Please update to v3017 to try it out and purchase the pro version.

alexis1758352

Yesterday the new version was not released!!! You could at least have either let it work or sent an advanced notice, this is not good communication and business here. In addition the least you could do is to give additional discount to the one that helped you to the beta test.
I do not see incentive to help you and participate here.
Where is my coupon code?

Konor-Xu

alexis1758352
Hi, Alexis, we find your feedback very reasonable. We did overlook some aspects in the process, and we’ll provide early notifications on the forum or client in future beta versions.

Regarding the coupon, we’ve added an extra 30% discount for the new product launch. We also noticed your active participation in this thread along with others, so we’d like to offer you an additional coupon. We will contact you later (Maybe next monday) and send the coupon in unifab ticket. If you’ve already made a purchase, we’ll send you a coupon for the upcoming new product upon release.

Thanks again for your active feedback hope you can engage with us more in future.

alexis1758352

This is fair and will motivate us active participants to continue to support and help you moving forward.

vivi

alexis1758352 We have provided the discounted purchase link in your ticket. Kindly check it there.

ZaPPinG

I tried the official version, and I’m still having issues with the Italian subtitles (The same issues I already mentioned in the previous message)

vivi

ZaPPinG We have reproduced this problem and it still requires some time to solve.

alexis1758352

vivi as I replied, there is an issue with the code, can you please check and come back to me so that I can complete the purchase asap

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