14 day return

surfocrates693309

So you have to deal with their AI to tell them an issue you are having, then you request a refund the next day of buying something and request a Refund, then the AI tells you they are pushing you to the refund people.. guess what 3 days later…. crickets. So they will wait till the 14 days is over so they can keep your money and screw you over!

pasonco11835037

Same here! I submitted my refund request on Aug 28 for an accidental duplicate purchase (Ticket #WC1787900604T0106).

The AI said it transferred my case to human support, and the ticket status became “Processing”, but nobody has responded for over 13 days. It really feels like they are deliberately stalling to pass the 14-day refund window.