Money wasted. Product not received.

fvazquez1560905

I had no idea the customer service was this bad; if I had known, I wouldn’t have spent 300 euros. I’ve made the payment but haven’t received anything—no email, nothing. When I check the member area, it says I don’t have any products or anything else. It’s unbelievable. This should be instantaneous. Thank goodness I paid via PayPal; I’m going to open a dispute.

fvazquez1560905

It has been two days since I paid the full price for the product—300 euros—yet I’m being told there is no purchase associated with my email. Naturally, I’ve already filed a claim with PayPal. Honestly, I didn’t expect this; I own their StreamFab product, and it works wonderfully.

fvazquez1560905

Matter settled… They say I entered the email address incorrectly. I doubt it takes three days after payment just to figure that out.