Converter no longer works after new Update

Jrod696

I have been using DVDFab going back as far as I can remember, I purchased the converter and use it regularly, since it updated to the new look and all new features the converter no longer works, I have tried all kinds of video formats and output options and they all act the same, as soon as I hit start the FPS falls to basically zero and the ETA just starts climbing, I let it sit so long hoping maybe it would actually start up that it hit an ETA with tens of thousands of hours.

The one feature I use this application for and paid for no longer works, when can we expect an update that fixes these issues?

Ctrl+Z

@Jrod696 Thanks for uploading the logs and for your patience.

We’ve looked into this internally and have identified a related issue that will be addressed in an upcoming update. We’ll follow up here once it’s available. Thanks again for the detailed report — it was genuinely helpful in tracking this down.