Welcome to the UniFab AI Official Community! To ensure this is a friendly, efficient, and professional space, we’ve established a set of rules and guidelines. We kindly ask all users to read and follow these rules before contributing to help us create a high-quality discussion environment!
📜 General Rules of the Community
Respect and Inclusivity
- Always remain polite and respectful in discussions. Any form of offensive remarks, insults, personal attacks, or inflammatory behavior is strictly prohibited.
- Be open-minded and accept different viewpoints from others to promote productive and meaningful discussions.
Stay Relevant to UniFab Topics
- This community is dedicated to discussions related to UniFab AI products, such as feature suggestions, bug reports, usage tips, and shared experiences.
- Off-topic posts, promotional content, or advertisements will be treated as spam and removed. Severe violations may result in account bans or posting restrictions.
Encourage High-Quality Content
- We strongly encourage users to provide clear and detailed information when posting. Avoid duplicate or low-quality posts that add no meaningful value.
- When reporting an issue or bug, please include relevant materials (e.g., screenshots, system information) to help us respond faster.
Violation Consequences
- Posts that violate the community rules will be flagged or deleted. Serious violations may lead to account restrictions, permanent bans, or other consequences.
- Any illegal activities (e.g., pirated content or hacking techniques) will result in immediate bans and potential legal action.
📥 Account Registration and Login
How to Register
- To participate in this community, you will need to register for a UniFab AI account. Once registered, you can access all UniFab AI services, including product downloads, license purchases, and issue reporting.
- Registration link: Sign Up for UniFab AI.
Account Information Requirements
- Provide a valid email address when registering to receive important updates from us.
- You can change nicknames and avatars in the Profile after registering.
- Use appropriate and non-offensive account names. Nicknames containing inappropriate content will not be accepted.
Account Security
- Never share your account credentials (including passwords) with anyone.
- If you suspect your account has been compromised, immediately contact us or email our support team.
📝 Posting Guidelines
Clear and Specific Titles
- A clear, descriptive title helps both staff and users understand your post quickly. For example:
✅ [Bug Report] HDR Module Output Flickers
✅ [Feature Suggestion] Add Batch Processing Functionality
❌ Help! Urgent!
Use Proper Categories and Tags
- Select the most appropriate category when creating a post (e.g., Bug Reports, Feature Suggestions, Tips, FAQ).
- Add precise tags to your post (e.g., #Bug, #Feature Suggestion, #HDR Module), making it easier for others to find and contribute.
Provide Detailed Descriptions
When reporting a bug, please include:
- A clear description of the issue (e.g., what happened, steps to reproduce).
- Details of your operating system (e.g., Windows 11 / macOS Ventura).
- Your UniFab AI software version (e.g., 3.0.0.0).
- Screenshots or videos of the issue (if possible).
- You can also include your log files when seeking professional assistance.
When suggesting a new feature, please include:
- What’s currently lacking or problematic.
- A clear description of the feature you’d like to see.
- The value or solution this feature would bring to users.
⛔ Prohibited Behavior
Spam or Advertising
- Any form of advertising, promotional links, excessive self-promotion, or irrelevant content is strictly prohibited and will be removed.
- When posting or replying, please be cautious about including links. Any form of external links may be considered spam.
- Repeated offenses may result in account restrictions or bans.
Illegal or Inappropriate Content
- Discussions or content promoting illegal activities (e.g., pirated software, hacking behavior) are strictly forbidden.
- Content involving hate speech, discrimination, violent language, or inappropriate behavior will be removed immediately.
Account Selling or Sharing
- The sale, sharing, or transfer of accounts is prohibited in all cases and may result in permanent bans.
📬 How to Contact Us
Support Email
For urgent issues or if you cannot resolve your problem through the community, email us at support@unifab.com.
Help Desk
Submit a ticket using our official help desk system: [Submit a Ticket].
Community Feedback
- Post directly in the community to engage with both the UniFab team and other users.
- Our staff will do their best to respond promptly to your inquiries and feedback.
🎯 Best Practices for a Thriving Community
- Share Knowledge and Experiences
Help others solve their problems by sharing your insights and tips. Your contributions make the community stronger!
- Give Constructive Feedback
Your thoughts on bugs and features directly help UniFab improve and grow.
- Stay Active
Visit regularly, participate in discussions, and engage with the community to build a vibrant culture.
🎁 Benefits of Being an Active Member in the Community
We believe in rewarding our community members who actively participate and contribute to the UniFab AI Community! Here are some perks you can enjoy by staying engaged in future:
Exclusive Beta Access
- Get access to beta versions of our upcoming features and tools before they’re officially released. Be the first to experience the latest innovations!
Special Events & Promotions
- Participate in exclusive community events, enjoy periodic discounts and promotions, and unlock special offers only available to our community members.
Surveys & Input Opportunities
- Take part in feedback surveys and help shape the future of UniFab AI. Your opinions matter, and we value every piece of input from our users. If your feedback are reasonable, we may be able to fulfil your request or even give you a reward.
By staying active in the community, you’re not just helping yourself—you’re helping build a better experience for everyone. We can’t wait to see you join the discussions and earn these special perks!
💡 Closing Note
We greatly value every contribution from our users. Your enthusiasm and input are what make this community thrive. We hope you find this community to be a place where you can learn, share, and grow together.
If you have any questions or suggestions, please feel free to post or contact us directly. Let’s work together to build a meaningful and valuable UniFab AI community! 😊
The UniFab AI Team
